Random neural activity

Well, I’d say these are the things that may turn an happy and loyal customer into a disappointed and angry former user.

Looks like, as announced, the firmware update on unlocked iPhones is very likely to make them useful just as paperweights. Moreover, the procedure is being reported as “deleting contacts information, as well as photos and music, on iPhones that have not been modified in any way”.

All this crap about locking handsets and DRM, just to have a further example, are just what you need to make your customers pissed of.

If you buy something, it must be yours to do what you like. If not, let’s call it (more properly) renting, and pay just for that service, not for the very-valuable-thing-I-really-do-not-own.